Meet our Providers

Jennifer Maw, MD


Jennifer Maw, M.D.

Dr. Maw is the owner and founder of EARS Inc. She practices exclusively Otology/Neurotology and is board certified in Otolaryngology in the United States and Canada. She has been practicing in San Jose since 1998 and has owned her private practice since 2000. She is an Adjunct Clinical Associate Professor in the Department of Otolaryngology at Stanford University and a fellow of the Royal College of Physicians and Surgeons of Canada. Her practice is dedicated to the diagnosis and treatment of ear disorders, including hearing loss, balance, and facial nerve disorders. She is highly skilled in cochlear and middle ear implantation, stapedotomy, chronic ear and vestibular surgery.

Full Bio Dr. Jennifer Maw



Michelle Inserra, MD


Michelle Inserra, M.D.

Dr. Michelle Inserra did her medical training and residency in Otolaryngology/Head & Neck Surgery at Stanford University and Hospitals. She then completed a fellowship in Neurotology at the California Ear Institute. After finishing her medical training, she joined the Otolaryngology Department at Kaiser Permanente in Santa Clara, where she practiced subspecialty surgical and clinical care in Otology for over 10 years.

Full Bio Dr. Michelle Inserra




Behrouz Farsi PA-C


Behrouz Farsi, PA-C

Behrouz Farsi is well-versed in the diagnosis and cutting-edge management of all ear and balance-related conditions. In addition to his work as a physician assistant trained in the fields of Otology-Neurotology, Gastroenterology and Surgical Oncology, he brings to the practice a complement of expertise in the biomedical field including working as a public health specialist and NIH-trained research scientist.

Full Bio Behrouz Farsi, PA-C

OUr Audiologists and Rehabilitation Team


Sarika Patil AU.D.


Sarika Patil, Au.D.

Dr. Sarika Patil has been with Ears Inc. since 2004 and is the Director of Audiology. She has 20 years of experience in diagnostic audiology and hearing aid technology. She has subspecialty training in cochlear implant technology and has expertise in programming all 3 manufacturers of cochlear implants that are currently available. Sarika was a co-investigator of research on the Med El Vibrant Soundbridge at EARS Inc.

Sarika has a Bachelor’s in Speech and Hearing Sciences from Mumbai, India. She received her Master’s degree in Audiology from Ohio University. She obtained her Doctorate in Audiology from Pennsylvania College of Optometry in 2007. Prior to joining EARS Inc, Sarika worked in diagnostic audiology and hearing aid dispensing at Kaiser Santa Theresa in San Jose. She is driven by her passion for working with adults with hearing impairment.


Liezel Caliva


Liezel Caliva, Hearing Aid Dispenser

Liezel is a South Bay Area native, who joined our team in 2007. Her passion for science led her to attend the University of California, Davis, where she earned her degree in psychobiology. Liezel started off as the front-office manager and has since received her license with the California State Hearing Aid Dispensers Bureau.  Liezel has an extensive understanding of hearing loss, hearing aids and their repair. She is fluent in Ilocano. During her free time, Liezel enjoys playing sports, cooking and traveling.




Brianna Ralston, Au.D.

Brianna Ralston is a clinical audiologist in San Jose, California. Originally from the Bay Area, she moved to Oregon to attend Portland State University (PSU). After graduating from PSU with a bachelors in speech and hearing sciences she continued to the University of Wisconsin-Madison to pursue audiology. She graduated with her doctorate after completing her externship at Oregon Health and Science University (OHSU) in Portland, Oregon. She now serves her community helping patients manage hearing and balance differences. She has a strong passion for pediatric audiology and working with technology including hearing aids, cochlear implants and Osseointegrative systems. In addition to clinical practices, she loves advocating for her patients and profession. When she is not in the booth, she enjoys dancing, jazzercise, playing with her puppy and trying all the local coffeeshops. 

Administrative Team, Medical Assistants & Billing Team


Jacqui Garcia


Jacqui Garcia

Jacqui has over 30 years of experience in Billing and Medical Management. She has worked at EARS, INC since 1999 and has learned many skills in different departments. She is happy to support our EARS team and patients in any way she can. She is a native of Santa Clara County and attended Los Gatos High School. She then followed her mother's career path into the medical field. She is very family oriented and cherishes her time spent with her husband, two children and extended family. She is a wonderful cook and loves to entertain family and friends at her home.





Karina is a San Jose native who graduated from Lincoln High School in 1995 followed by Bryman College in 1998. She has extensive experience with assisting in pediatrics and otology. By working with the staff at EARS she is able to combine her love of Pediatrics with her knowledge of ear related problems. Karina is fluent in both English and Spanish. She has a 5 year old daughter who she enjoys spending most of her time with outside of work.




Allyson Johnson, Surgery Coordinator

Allyson is a native of Santa Clara. After working at EARS, Inc for 5 years she took some time off to raise her three children. When her youngest child entered Kindergarten, Allyson returned to EARS, Inc and has been assisting the office with many tasks such as front desk reception, facilities and marketing. She recently accepted the position of a surgery coordinator for Dr. Jennifer Maw and Dr. Michelle Inserra. In her spare time, Allyson enjoys spending time with her large family both immediate and extended, reading, and vacationing in Tahoe and Kauai.




Melissa Carrillo

Melissa, born and raised in San Jose. She went to Heald College for Medical office administration, and has over 5 years of experience working with patients and conducting back office medical assistant duties. She has worked in adult and pediatric medical settings. She is also a veteran of the USAF.  She is fluent in English and Spanish. Outside of work she loves to travel and be outdoors. But she absolutely loves spending time with her three kids and fur-child.




Diana Gonzalez

Diana Gonzalez joined EARS inc in 2019 she was born in Los Angeles CA but raised in San Jose CA. Diana enjoys going on hikes , reading books , visiting different beaches  , being outdoors and spending time with her loved ones. In her spare time she also enjoys being creative by baking/ making Chocolate covered treats, Charcuterie boards etc. Diana Graduated from Unitek College in 2018 & she plans on pursuing her career to become an ultrasound technician.