Dr. Maw is the owner and founder of EARS Inc. She practices exclusively Otology/Neurotology and is board certified in Otolaryngology in the United States and Canada. She has been practicing in San Jose since 1998 and has owned her private practice since 2000. She is an Adjunct Clinical Associate Professor in the Department of Otolaryngology at Stanford University and a fellow of the Royal College of Physicians and Surgeons of Canada. Her practice is dedicated to the diagnosis and treatment of ear disorders, including hearing loss, balance, and facial nerve disorders. She is highly skilled in cochlear and middle ear implantation, stapedotomy, chronic ear and vestibular surgery.
Dr. Michelle Inserra did her medical training and residency in Otolaryngology/Head & Neck Surgery at Stanford University and Hospitals. She then completed a fellowship in Neurotology at the California Ear Institute. After finishing her medical training, she joined the Otolaryngology Department at Kaiser Permanente in Santa Clara, where she practiced subspecialty surgical and clinical care in Otology for over 10 years.
Behrouz Farsi is well-versed in the diagnosis and cutting-edge management of all ear and balance-related conditions. In addition to his work as a physician assistant trained in the fields of Otology-Neurotology, Gastroenterology and Surgical Oncology, he brings to the practice a complement of expertise in the biomedical field including working as a public health specialist and NIH-trained research scientist.
Dr. Sarika Patil has been with Ears Inc. since 2004 and is the Director of Audiology. She has 20 years of experience in diagnostic audiology and hearing aid technology. She has subspecialty training in cochlear implant technology and has expertise in programming all 3 manufacturers of cochlear implants that are currently available. Sarika was a co-investigator of research on the Med El Vibrant Soundbridge at EARS Inc.
Sarika has a Bachelor’s in Speech and Hearing Sciences from Mumbai, India. She received her Master’s degree in Audiology from Ohio University. She obtained her Doctorate in Audiology from Pennsylvania College of Optometry in 2007. Prior to joining EARS Inc, Sarika worked in diagnostic audiology and hearing aid dispensing at Kaiser Santa Theresa in San Jose. She is driven by her passion for working with adults with hearing impairment.
Dr. Shannon Clemons graduated in 2015 from UC San Diego with a degree in Linguistics and an emphasis in cognition and language. She went on to receive her Doctorate of Audiology (Au.D.) at the University of the Pacific in San Francisco. She worked in Southern California for several years and now resides in San Jose, where she diagnoses, treats, and evaluates hearing and balance disorders at EARS. Additionally, Dr. Clemons has served on the board of directors for the California Academy of Audiology since 2018.
Her interests include hearing aids, vestibular evaluations, and cochlear implants. She focuses on combining top technologies and good communication strategies to facilitate improved quality of life for her patients. She considers herself blessed to have found a career which combines her interest in modern technology and diagnostics with her passion for helping others.
When not participating in something audiology related, Dr. Clemons enjoys cooking, gardening, and spending time with her husband and their pets.
Liezel is a South Bay Area native, who joined our team in 2007. Her passion for science led her to attend the University of California, Davis, where she earned her degree in psychobiology. Liezel started off as the front-office manager and has since received her license with the California State Hearing Aid Dispensers Bureau. Liezel has an extensive understanding of hearing loss, hearing aids and their repair. She is fluent in Ilocano. During her free time, Liezel enjoys playing sports, cooking and traveling.
Maika joined our EARS team in July 2025 and graduated with a degree in Clinical Audiology from the Philippines. She has been practicing since 2019, with a focus on tinnitus management, audiologic and vestibular assessments and hearing aids. She has always been passionate about providing the best personalized experience for all her patients and making sure they leave her sessions feeling comfortable and understood. Coupled with a degree in Statistics major in Actuarial Science, she also enjoys problem solving, particularly with technology and hearing aids. In her downtime she enjoys strength training, playing video games and managing her fountain pen collection. She is also fluent in English, Tagalog, and Ilonggo.
Jacqui has over 30 years of experience in Billing and Medical Management. She has worked at EARS, INC since 1999 and has learned many skills in different departments. She is happy to support our EARS team and patients in any way she can. She is a native of Santa Clara County and attended Los Gatos High School. She then followed her mother's career path into the medical field. She is very family oriented and cherishes her time spent with her husband, two children and extended family. She is a wonderful cook and loves to entertain family and friends at her home.
Karina is a San Jose native who graduated from Lincoln High School in 1995 followed by Bryman College in 1998. She has extensive experience with assisting in pediatrics and otology. By working with the staff at EARS she is able to combine her love of Pediatrics with her knowledge of ear related problems. Karina is fluent in both English and Spanish. She has a 5 year old daughter who she enjoys spending most of her time with outside of work.
Allyson has been part of the EARS, Inc team for a combined 11 years, taking a break inbetween to raise her three children. She is a native of Santa Clara and has worked with EARS, Inc doing a variety of jobs such as front office manager, reception, back office, facilities management, and much more. Along with being our office manager, Allyson continues to be the surgery scheduler and coordinator for our surgeons Dr. Jennifer Maw and Dr. Michelle Inserra. She enjoys supporting the EARS, Inc staff and the patients who visit. In her spare time, Allyson loves spending time with her large family both immediate and extended and reading.
Melissa, born and raised in San Jose. She went to Heald College for Medical office administration, and has over 5 years of experience working with patients and conducting back office medical assistant duties. She has worked in adult and pediatric medical settings. She is also a veteran of the USAF. She is fluent in English and Spanish. Outside of work she loves to travel and be outdoors. But she absolutely loves spending time with her three kids and fur-child.